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Privacy Policy

Privacy Policy

At Magizh Gifts (accessible from https://magizhgifts.com), we prioritize the privacy of our visitors and customers. This Privacy Policy outlines the types of personal information collected and recorded by Magizh Gifts, how it is used, and how your data is protected in accordance with applicable laws, including India’s Information Technology Act and rules thereunder.

1. Information We Collect

When you interact with our platform, create an account, place an order, or contact us, we may collect the following information:

  1. Personal Identifiers: Name, email address, phone/mobile number, billing address, and shipping address.
  2. Order & Customization Data: Items purchased, custom text, uploaded photographs, and personalized notes for gift orders.
  3. Technical Information: IP address, browser type, device type, operating system, and browsing activity collected automatically via cookies.

2. Payment Information & Razorpay Security

  1. We use Razorpay as our authorized third-party payment gateway to securely process customer transactions.
  2. Card & Banking Details: Magizh Gifts does not store, collect, or process your credit/debit card numbers, CVVs, UPI PINs, or net banking passwords.
  3. All payment transactions are encrypted and processed through standard payment security protocols adhering strictly to the Payment Card Industry Data Security Standard (PCI-DSS) managed by the PCI Security Standards Council.

3. How We Use Your Information

We use the information collected to:

  1. Process, fulfill, and deliver your gift orders.
  2. Communicate order updates, shipping details, and customer support responses.
  3. Personalize and manufacture custom gift items according to your instructions.
  4. Prevent fraud, secure transactions, and maintain platform integrity.
  5. Send optional newsletters, festive discounts, or promotional updates (which you can opt out of anytime).

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service partners:

  1. Logistics & Courier Partners: To deliver your parcels to your specified address.
  2. Payment Processors (Razorpay): To securely authenticate and complete purchase transactions.
  3. Legal Compliance: When required by law, subpoena, or to protect the safety and rights of Magizh Gifts and its users.

5. Cookies & Tracking

Magizh Gifts uses standard cookies to store visitor preferences, keep items in your shopping cart, and optimize your web browsing experience. You can disable cookies through your browser settings, though doing so may affect some site functionalities.

6. Data Security & Retention

We maintain appropriate security safeguards to protect your personal data against unauthorized access, disclosure, or alteration. We retain your personal and order data only for as long as necessary to fulfill the purposes outlined in this policy and meet statutory accounting or tax obligations.

7. Your Rights

You have the right to:

  1. Access, update, or correct your personal profile information.
  2. Request the deletion of your account and associated personal data (subject to legal retention requirements).
  3. Opt out of promotional emails or marketing communications at any time.

8. Updates to This Policy

We may update our Privacy Policy periodically. Any modifications will take effect immediately upon being posted on this page.

9. Contact Us & Grievance Redressal

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact our support team:

  1. Brand: Magizh Gifts
  2. Website: https://magizhgifts.com
  3. Official Email: magizhgiftsi7@gmail.com